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We recommend visiting the official websites of RICOH:
www.ricoh-usa.com and www.ricoh.com

technical support

contact support-digital

Ricoh Technical Support is here to help you find answers and solutions to any concern or issue that you may have with your product. Please make a selection from the options listed below, there you will find phone numbers, fax support information, use email and find answers to common questions in our FAQ section.

CONTACT RICOH BY EMAIL

Software and Installation Issues:
support@arcsoft.com

Camera Operation and File Transfer Issues:
techsupport@www.ricohzone.com

CONTACT RICOH BY PHONE

Free tech support is available for 45 days from your first call to the numbers below. When you call, please be at your computer and ready to repeat the problem you are having. We will require your camera's serial numbers located on the bottom of the cameras.

Camera Operation and File Transfer Issues:
Phone: (800)-459-3968
M-F 6:00AM-9:00PM (CST)
Sat & Sun 9:00AM-6:00PM (CST)