Email Ricoh Technical Support  
Please complete the following form and we will reply to you as soon as possible. All inquiries regarding CDR and CDRW drives will be forwarded to our DMS division at tech@ricohdms.com.  
 
 
 
 Full Name  Email  
 
 
 
 Street Address  City  
 
    
 
 State/Province  Postal Code      Country  
 
 
 
 Phone Number  Fax Number  
 
 
 
 
 
 Ricoh Model Number  Ricoh Serial Number  
 
 
 
 Computer Make and Model  Operating System  
 
 
 
 Amount of RAM  Hard Drive Make and Model  
 
Information Regarding CD Products  
 
 
 
 Type of SCSI Adapter  Other SCSI Devices Installed  
 
 
 
 Other CD Drives Installed  Premastering Software/Version  
 
 
 
 Firmware Version  Network Card Make/Model  
 
 
 
Information Regarding Digital Camera Products  
 
 
 
 Image Type (i.e. continuous, still)  Software Version (from Help, About)  
 
 
 
 Type of Mouse  Modem Make/Model  
 
 
 
 Which Port is the Modem Using  First Time Install (Y/N)  
 
 
 
 
 
 
 
 
 
 
Inquires to our technical support department are for registered users only.
Any inquires made by non-registered users will not be responded to.
Please allow 48 hours for a response. Thank you.
 
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