Email Ricoh Technical Support
Please complete the following form and we will reply to you as soon as possible. All inquiries regarding CDR and CDRW drives will be forwarded to our DMS division at tech@ricohdms.com.
Full Name
Email
Street Address
City
State/Province
Postal Code Country
Phone Number
Fax Number
Ricoh Model Number
Ricoh Serial Number
Computer Make and Model
Operating System
Amount of RAM
Hard Drive Make and Model
Information Regarding CD Products
Type of SCSI Adapter
Other SCSI Devices Installed
Other CD Drives Installed
Premastering Software/Version
Firmware Version
Network Card Make/Model
Information Regarding Digital Camera Products
Image Type (i.e. continuous, still)
Software Version (from Help, About)
Type of Mouse
Modem Make/Model
Which Port is the Modem Using
First Time Install (Y/N)
Please describe the nature of your problem and include any other information here.
Inquires to our technical support department are for
registered
users only.
Any inquires made by non-registered users will not be responded to.
Please allow 48 hours for a response. Thank you.
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1998 Ricoh Co., Ltd. All Rights Reserved.
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